FAQ

From inside the house, raise the window approximately 4″ (if you do not raise the window damage to the sill damn can occur), push in on sliders on top of sash, pull towards your body then the screen can be removed.

Various windows are available with grid options to give the appearance of multiple window panes; however, the glass is continuous to provide optimum efficiency and reduced maintenance. Grille options include Simulated Divided Lite, Grill Between Glass, and Contoured Grille.

Windows are offered in a variety of standard shapes and sizes to suit many needs. Custom sizes will help ensure you get an exact fit that requires less trim work for the best aesthetics and energy efficiency.

Vinyl windows come in several colors and can not be repainted. However, vinyl offers superior color retention and requires very little maintenance to look new for many years to come.

Windows can be viewed in showrooms in the following states: AL, AR, GA, FL, LA, MS, MO, NC, NM, OK, SC, TN, and TX. When receiving a quote, ask your sales representative for the nearest showroom location or in-person samples during your quote discussion.

We offer easy-to-follow instructions to help guide your installation.

Typically, most orders are delivered with five days of notice.

Impact windows are engineered to resist shattering from airborne debris. Impact windows are always ready to take a hit and are an excellent alternative to shutters that need to be closed prior to storms. Many coastal areas require impact windows for building code compliance. Even if impact windows are not required, they do provide added peace of mind during severe storms.

Egress windows provide an opening large enough for a person to enter or exit a home in an emergency. Check your local building codes for the appropriate size.

The “design pressure” rating indicates how much of a wind load a window can withstand. It’s important to choose a rating that meets local codes, especially in areas that are prone to high winds from tropical storms and hurricanes.

The R-value measures heat resistance and the U factor measures heat transfer. Both are important but a better U factor will help provide the most energy efficiency.

Cardinal LoE 3 -366 glass is used in most windows and it’s the only one of its kind to meet ENERGY STAR qualifications in all four climate zones.

Low-e glass offers many benefits to homeowners, including energy savings, comfort, and protection against UV rays that can fade furniture. The benefits of low-e glass often outweigh the incremental cost. In addition, many states require Low-e coatings. Please check with your local building codes for compliance.

Low-e glass is low-emissivity glass and features a metal coating such as silver that allows light to pass through while blocking radiant heat and most UV rays. This type of glass helps reduce heat loss during the winter and heat gain in the summer.

Argon gas between glass panes provides an insulating effect that helps reduce heat transmission and condensation. This inert gas also helps reduce tarnishing of the silver low-e glass coating, preserving the transmittance of light.

ENERGY STAR is an unbiased, energy efficiency rating system backed by the government to help provide consumers information to make smart choices when purchasing products such as windows, appliances, and building products.

Always look for fusion-welded seams in vinyl windows. This method offers superior durability and an airtight seal in corners. Overlapped seams can create an air gap and allow additional flexing that is undesirable.

Vinyl windows cost about 30 percent less and offer better insulation than aluminum windows. However, aluminum windows typically are more durable and can be painted any color.

New windows will help reduce your energy bill. You will also recoup about 70 to 80 percent of your window investment when it’s time to sell your home.

Windows often need to be replaced every 20 years, especially if they show signs of wear such as air drafts, water leaks, hardware failure, condensation, increased outside noise, and higher energy bills.